If pairing is successful, the Link light on your wireless receiver should turn green. Move your wireless receiver closer to the WAP, then pair them by pressing the WPS button on your WAP and the OK button on your wireless receiver. Your receiver may be too far away from your WAP. If you don’t see a red light or the red light is dim, replace the batteries in the remote.Ĭonnection error on TV or receiver and Wireless Access Point (WAP) not pairing If you see a red light, the batteries are still good. Receiver doesn't respond to the remote controlĬheck the batteries in the remote by pressing the AT&T button on the remote. To stop your receiver from going to standby, simply press a key such as OK, Guide, or Options on your U-verse remote to restart the eight-hour cycle. If you still see NO SIGNAL on your TV screen, see the next step below 3 If you have reset the Cable or SAT box and still have the NO SIGNAL UNPLUG THE CABLE GOING FROM THE TV TO YOUR CABLE OR SAT BOX-Remove the HDMI cable or other cables from your Cable TV or SAT set top box.-Keep the cable unplugged for 2 to 3 minutes. This feature is in place to conserve energy. Be sure the proper input/source setting is selected.Īfter eight hours of inactivity, your receiver automatically goes to standby mode. Receiver power is on and TV power is on, but I still can't see TVĬheck your TV menu setup. If you’re having a specific problem and restarting the receiver doesn’t fix it, try the tips below. Wait a few minutes, then plug it back in. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source. This takes 5-8 minutes and will impact any DVR recordings in progress. To do this, press and hold the Power button for 10 seconds. Many receiver problems can be fixed by restarting your receiver.
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